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There are several factors that can cause video publishing issues, such as Internet connection, large file size or device specifics.
By troubleshooting the file size your video may loading without issues. Maximum video size should not exceed 40 MB.
If your video is larger than 40 MB, you can reduce its size using various compressor video services (for example, https://www.freeconvert.com/video-compressor)
To avoid image uploading problems, your cover image must meet the following criteria:
Recommended dimension for upload: 900 x 600 px, dots per inch: 72dpi.
The image size should not exceed 400kb.
You can reduce image size using various compressor image services (for example, https://www.freeconvert.com/compress-jpeg)
You can upload a video to preview.es in two ways:
- Directly from the device
- Using the link to the video from Youtube
- Click the LOGIN button
- Select Forgot password
- Enter your email address and click Reset password
You can login to your account without user name using email address registered on preview.es
Did you not find the answer to your problem?
Send feedback about your problem our Support Center [email protected]
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